Technical Presentation · by Arceus Infotech Pvt. Ltd.
Labour CESS
Tracking & Monitoring
System
Prepared for the Karnataka Building and Other Construction Workers Welfare Board (KBOCWWB)
Objective
Design, development, implementation, operation and maintenance of the Labour CESS software.
Scope
A centralized digital ecosystem for comprehensive CESS management across Karnataka.
ARCEUS INFOTECH PVT. LTD.We Do IT Right
About Arceus Infotech
A 16-year legacy of large-scale IT delivery across smart cities, citizen services, and welfare-board systems for governments and enterprises.
16 yrs
Track Record
2500+
Employees
₹150 Cr +
REVENUE (2026)
40+
Partnerships
ARCEUS INFOTECH PVT. LTD.Company Profile — Legacy
A 16-YEAR LEGACY OF DELIVERY & IMPACT
2010
First office in Mumbai
2014
Office in Bhopal
2019
₹180 Cr project
2022
500+ employees
2024
₹126 Cr revenue
2025
130 Cr Revenue
2026
150 Cr + Revenue
Company founded; operations begin.
Expansion into central India.
First large-scale engagement.
Investment in Defence & Edtech startups.
Scaled to 2500+ employee strength.
Financial growth with pan-India presence
Continued growth across new states and sectors.
Footprint
Offices and project locations across Mumbai, Bhopal and pan-India delivery centres supporting government and enterprise programmes.
ARCEUS INFOTECH PVT. LTD.Company Profile — Trust
A Client Base That Trusts Our Delivery
Select Clients
Kanpur Smart City
Pimpri Chinchwad Smart City
Aizawl Smart City
DIU Smart City
Municipal Corporation of Greater Mumbai
MahaVitaran · MSEDCL
Union Bank of India
IndianOil
ITI Limited
TATA Advanced Systems
RailTel
Centre for e-Governance
RUSA · Ministry of HRD
Ministry of Public Works & Digital Economy
Govt. of Madhya Pradesh
Certifications
ISO 9001:2015Quality
ISO 20000:2011ITSM
ISO 27001InfoSec
CMMI Level 3Process
ARCEUS INFOTECH PVT. LTD.Company Profile — Portfolio
Selected Case Studies
Smart Cities
₹500+ Cr
9 years' experience · 7+ smart cities · 3000+ CCTV, 5 ICCC, 200 km OFC.
Contact Center · MSEDCL
₹134 Cr
574 FTEs · multilingual · 5L inbound & 50L outbound calls / month · 99% SLA.
IWBMS (ITI Ltd.)
₹200 Cr
Welfare board · 47L workers · ₹650 Cr+ DBT · 39 WFCs. Directly relevant.
CCTV Surveillance
₹100+ Cr
10 years · 1500+ CCTV · AI analytics · 16 refinery command centres.
HMIS · Dominica
₹50+ Cr
Nationwide · 100+ hospitals · HRMS 3000+ · PACS deployment.
Smart Classroom · MP
₹30+ Cr
98 colleges · 4000 desktops · networking, furniture & LAN.
ARCEUS INFOTECH PVT. LTD.Company Profile — Featured Case Study
IWBMS (ITI LTD.)
Award
2018 & 2026
Value
₹200 Cr
Resources
150+
Locations
39 across MH
Scope Delivered
—Design, development, testing, deployment and maintenance of the Integrated Citizen Service Software Platform and Web Portal
—Requirements analysis, application architecture design, database design and administration
—API development and integration with Aadhaar, ERCMS and Attendance Management Systems
—Cloud infrastructure provisioning and management, Data Centre and Disaster Recovery operations
—Data migration and digitization, application support and enhancement, performance optimization
—Security monitoring, system monitoring, report generation and incident resolution
—Helpdesk and technical support services, user management and training
Impact
47 L
Workers registered
4 L
Renewals processed
₹650 Cr+
Direct Benefit Transfer
39
Facilitation centres
Why it matters
The same welfare-board domain as KBOCWWB — proven registration, cess collection and DBT delivery at state scale.
ARCEUS INFOTECH PVT. LTD.Company Profile — Featured Case Study
Diu Smart City
Value
₹90 Cr+
Duration
5 years
Commenced
2023
Programme
ICCC & ERP
Scope Delivered
—Integrated ERP, web portal, mobile application and ICCC — built, integrated and operated end to end
—Governance modules: citizen services, grievance redressal, property and tax, assets, project monitoring and MIS
—ICCC integration with VMS, CCTV, smart traffic, environmental sensors and public address systems
—Data centre services, training, helpdesk and end-to-end operations and maintenance
Why it matters
A government programme delivered with the same disciplines the Labour CESS platform needs — GIS, system integration, data centre operations and sustained support.
ARCEUS INFOTECH PVT. LTD.Company Profile — Capabilities
Solutions & Core Competencies
01
Call Center & CFC Operations
500+ seats; 400+ facilitation centres.
02
Smart City, SCADA & Security
ICCC, ITMS, ANPR/RLVD, DC & DR.
03
Software & HMIS Solutions
Web portals, apps, hosting & integration.
04
Facility Management
Full-spectrum upkeep & compliance.
05
Cloud & Data Resilience
Scalable hosting, DR & continuity.
06
Digital Transformation
UID, DBT, HMIS, LMIS; offline-to-online.
07
End-User Computing
5000+ devices — laptops, AIO, printers, UPS.
08
Alliances & Partnerships
40+ partners for end-to-end delivery.
ARCEUS INFOTECH PVT. LTD.01 — Current State
Our Understanding of the CESS Challenge
Current Challenges
01
Difficulty in estimating the actual CESS demand.
02
Different stakeholder departments follow digital, semi-digital and manual processes.
03
Delayed remittance beyond the stipulated period.
04
Lump-sum remittances without proper project-wise or year-wise breakup.
05
Limited visibility into outstanding dues.
06
Manual reconciliation and audit gaps.
07
Interest loss due to delayed remittance.
08
Unmonitored construction activity.
09
Inconsistent data sharing between departments and agencies.
Objective
Establish a single source of truth for project registration, CESS assessment, demand, collection, remittance, reconciliation, compliance and analytics.
ARCEUS INFOTECH PVT. LTD.02 — The Solution
Proposed Digital Solution and Module Coverage
A centralized web, mobile and GIS-enabled platform of 17 functional modules, covering back-office operations, the Labour CESS Portal, field assessment and analytical dashboards on common platform services.
Core Administration
Super Admin & Territory MIS/GIS
DMS & E-Office Integration
Organization Structure Management
Inward / Outward & Meetings
Operational Tools
Back Office Labour CESS App
GPS Field Assessment (Android)
Appeal Management System
Smart Middleware & Accounts
Labour CESS Portal
Analytical Suite
GIS Analytics & Mapping
Automated Alerts & Notifications
Analytical & MIS Reports
Connector Self-Service Portal
CESS Lifecycle
Project Identification
→
Assessment
→
Demand
→
Collection
→
Remittance
→
Reconciliation
→
Compliance Monitoring
→
Analytics
ARCEUS INFOTECH PVT. LTD.03 — Architecture
Layered Solution Architecture
01
Web Portal
Mobile
Connector Portal
02
API & Application Layer
03
Workflow & CESS Services
04
Smart Middleware
05
External Systems
06
PostgreSQL / PostGIS
DMS / Object Store
07
Analytics & Monitoring
ARCEUS INFOTECH PVT. LTD.03 — Architecture
Technical Architecture
ARCEUS INFOTECH PVT. LTD.04 — Connectivity
Technical Connectivity and GIS Integration
Smart Middleware Strategy
Unified Connectivity
External systems connect via secure APIs, specialized connectors, or controlled file-based uploads (CSV / Excel).
Core Logic Engine
—Multi-factor authentication & data mapping
—Automated validation & duplicate checks
—Exception handling with retry logic
—Real-time connector health monitoring
GIS / GPS Field Assessment
Native Android Application
Field officers use a dedicated mobile app for assigned assessments, ensuring high-fidelity data capture.
Evidence Capture
—Precise GPS coordinate logging
—Geo-tagged photo and video evidence
—Time-stamped field remarks & inputs
Spatial Monitoring — submitted records auto-sync to GIS dashboards for real-time location-based verification.
Integration Landscape
KSK · Building Plan Approval Systems · Town Planning & Development Authorities · Karnataka e-Procurement · Treasury and Financial Systems · GST-related Systems · Urban Local Bodies · Public Works Departments · Public Sector and Utility Agencies
ARCEUS INFOTECH PVT. LTD.05 — Visibility & Stack
DCB Dashboards, Decision Support, and Technology Stack
Dashboards & Visibility
DCB Real-Time Monitoring
Demand, collection, and balance visibility with automated remittance-delay tracking.
Agency Performance
Comparative analytics on compliance, assessment progress, and pending actions.
Leakage Indicators
Revenue gaps surfaced through cross-verification of project data and field inputs.
Enterprise Technology Stack
Frontend
Angular
Mobile
Native Android
Backend
Node.js · NestJS
Database
PostgreSQL · PostGIS
Maps
OpenLayers
IAM
Keycloak
Storage
MinIO Object Store
Deployment
Docker · KSDC
Monitoring
Prometheus · Grafana
Logs
ELK Stack
Security
RBAC
2FA
API Authentication
HTTPS / TLS
Encryption
Audit Logging
ARCEUS INFOTECH PVT. LTD.06 — Security & Deployment
Robust Security, Data Governance, and Deployment
01
Security Framework
Role-based, territory-aware access control (RBAC) with 2FA and HTTPS/TLS encryption in transit.
02
Data Governance
Comprehensive audit logs for all critical actions. Data ownership fully retained by KBOCWWB.
03
Access Control
Controlled access to sensitive documents and field evidence with granular permission levels.
Hosting Environment
—Karnataka State Data Centre (KSDC)
—Docker containerized scalability
—Development, Staging/SIT, UAT, Production, DR
High Availability
—Load balancers & database clusters
—Object storage (MinIO) resilience
—Automated backup & monitoring
Security clearance: web, API, mobile and integration components undergo VAPT through a CERT-In empanelled agency before go-live; High and Medium severity findings are remediated and retested before production clearance.
ARCEUS INFOTECH PVT. LTD.06 — Ownership & Governance
Data Ownership, Source Code & Governance
Ownership
—Complete CESS data and project metadata owned by KBOCWWB.
—Application ownership retained by KBOCWWB.
—Latest version of source code handed over to KBOCWWB.
—Custom-built solution, not a COTS/licensing model.
Governance
—Role-based access control.
—Territory/designation-based visibility.
—Complete action and transaction audit trail.
—Timestamped changes.
—Controlled and encrypted data sharing.
—Version-controlled deployment and documentation.
ARCEUS INFOTECH PVT. LTD.Compliance
OUR COMMITMENT TO COMPLIANCE
GIGW 3.0
Guidelines for Indian Government Websites & Apps: design, content, accessibility and security norms
WCAG 2.1 AA
Accessible to users with disabilities: screen readers, keyboard navigation, contrast
CERT-In Directions
Incident reporting within 6 hours, 180-day log retention, NTP time sync
DPDP Act, 2023
Consent, purpose limitation and protection of personal data of workers and employers
IT Act, 2000
Legal validity of electronic records, e-signatures and reasonable security practices
Security Audit / VAPT
CERT-In empanelled auditor sign-off before go-live and after major releases
MeitY / KSDC Hosting
Hosted within Karnataka State Data Centre on government-approved infrastructure
Bilingual Interface
Kannada and English, in line with Karnataka official language requirements
ARCEUS INFOTECH PVT. LTD.07 — Resilience
Scalable DC / DR Approach for Business Continuity
Production Environment · DC
—3 application servers (8 cores / 16 GB / 256 GB SSD) behind a managed load balancer
—3-node PostgreSQL / PostGIS cluster (16 cores / 32 GB / 512 GB XFS) with a DB proxy routing layer
—5 TB managed object storage for documents, photographs and field evidence
Disaster Recovery · DR
—Standby application server and PostgreSQL database server at the DR site
—5 TB DR object storage with replication from the production environment
—Documented recovery procedures with periodic restoration validation
30 MIN
Incremental Backup
Database and object storage, with weekly full backups.
5 ENV
Environment Separation
Development, Staging/SIT, UAT, Production and DR.
ELK · PROM
Monitoring Stack
Application, integration and security-event monitoring.
ARCEUS INFOTECH PVT. LTD.07 — Resilience
Scalable DC / DR Approach for Business Continuity
ARCEUS INFOTECH PVT. LTD.08 — Delivery
Implementation Methodology and Milestone Timeline
Waterfall Phase
Requirement study, SRS, architecture design, and project planning for foundational stability.
Agile Phase
Module-wise development, iterative demos, stakeholder feedback, and integration refinement.
Project Timeline
WaterfallAgile build & integrationTraining & AMC
Phase 1 · Requirement Study & SRS
T+10 · 10d
Phase 2.1 · Modules 1–6
T+30 · 20d
Phase 2.2 · Modules 7–9
T+60 · 30d
Phase 2.3 · Modules 10–16
T+120 · 60d
Phase 3.1 · KSK Integration
T+210 · 90d
Phase 3.2 · Connector Portal (M17)
T+240 · 30d
Phase 4 · Training & Capacity
T+270 · 30d
Phase 5 · AMC Year 1 & 2
24 months →
T+210
Days from PO
T
T+60
T+120
T+180
T+240
T+300
* T = date of receipt of Purchase Order. Each milestone runs from successful deployment of the preceding one, as per the tender schedule.
ARCEUS INFOTECH PVT. LTD.08 — Work Plan
Detailed Work Plan & Deliverables
ARCEUS INFOTECH PVT. LTD.09 — People
Multi-Disciplinary Team and AMC Support Structure
Leadership & Governance
Project Director / Engagement HeadProject Manager / Team LeaderBusiness Analyst / Functional Lead
Architecture & Data
Solution ArchitectTechnical LeadDatabase EngineerGIS Specialist
Application Development
UI / UX LeadAngular DevelopersNode.js / NestJS DevelopersNative Android Developers
Integration, QA & Security
Integration / API EngineerDevOps EngineerQA / Test EngineersSecurity SpecialistTraining & Documentation Specialist
Post Go-Live Support
1 ×
Senior Engineer — minimum 15 years' experience; O&M coordination, incident analysis, escalation and reporting.
2 ×
Support Engineers — minimum 5 years' experience; L1/L2 support, ticket logging and user coordination.
ARCEUS INFOTECH PVT. LTD.10 — Quality Assurance
Comprehensive Testing, UAT, and Go-Live Strategy
01
Quality Gates
—Functional, system, integration, API/connector and regression testing
—GPS, GIS, Android, DMS/OCR and DCB reconciliation validation
—Performance, load, and backup and recovery validation
02
User Acceptance
—UAT execution records and formal UAT sign-off
—Mandatory closure of critical defects before deployment
—Test plans, test cases, RTM, defect logs and SIT reports maintained
03
Go-Live Readiness
—VAPT closure through a CERT-In empanelled agency
—Smoke testing, monitoring, backup and user provisioning checks
—Training in English and Kannada, followed by a stabilization period
Strategy
A seamless transition through rigorous quality assurance and stakeholder-driven acceptance before production deployment.
ARCEUS INFOTECH PVT. LTD.Training
Training & Capacity Building
Train-the-Trainer Model
State / Division Master Trainers
↓
District / Taluk Officers
↓
Operational Users
Training Channels
—Classroom training
—Hands-on sandbox sessions
—Online video tutorials
—User manuals
—Refresher sessions
Target Participants
—Labour Inspectors
—Engineers
—Nodal Officers
—Board Staff
—Analysts
ARCEUS INFOTECH PVT. LTD.11 — Operations
Operations, SLA Management, and Risk Mitigation
O&M and SLA Framework
Three-Level Support
L1 user assistance and ticket registration; L2 functional, configuration and integration analysis; L3 code, API and database-level resolution.
Incident Severity
P1
Critical
P2
High
P3
Medium
P4
Low
Helpdesk 9:00 AM – 6:00 PM, Monday to Saturday, excluding Government holidays. L3 on-call 24x7 for P1 incidents. Response and resolution timelines finalized at the SRS stage.
Risk Mitigation Strategy
Proactive Tracking
Continuous monitoring via Risk Register, Dependency Tracker, and Integration Readiness Register.
Key Risk Areas
—Integration readiness — alternate onboarding through forms and controlled uploads
—Agency data quality — validation rules, duplicate checks and exception queues
—Payment mismatch — mandatory references and reconciliation exception reports
—Mobile network limits — local draft saving and controlled synchronization
Escalation — ticket registration → L1 assessment → L2 analysis → L3 escalation → resolution → user confirmation → closure.
ARCEUS INFOTECH PVT. LTD.Risk Management
Project Risks and Mitigation
ARCEUS INFOTECH PVT. LTD.O&M
Operations & Maintenance Strategy
01
Operations
—Production monitoring
—Integration monitoring
—Connector monitoring
—Database and storage monitoring
—Helpdesk and ticket management
—SLA and escalation tracking
—MIS reporting
02
Corrective Maintenance
—Defect resolution
—Application fixes
—API/integration issue resolution
—Database-level fixes
03
Preventive Maintenance
—Health checks
—Log review
—Performance optimization
—Backup verification
—Security review
04
Adaptive Maintenance
—External API changes
—Configuration changes
—Workflow changes approved by KBOCWWB
—Environment/platform updates
AMC Staffing
1 Senior Engineer
2 Support Engineers
Deployment at KBOCWWB office, Bengaluru
ARCEUS INFOTECH PVT. LTD.In Closing
Thank you
A digital-first approach to reduce leakage, strengthen reconciliation, and enable audit-ready Labour CESS governance for Karnataka.
Labour CESS Tracking & Monitoring System
Web
www.arceus.in
Phone
+91 97022 77711